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Shadow facilitation
Navigating unwritten pressures Photo by Mariola Grobels (UNSPLASH) Introduction: Your TOR vs your ‘real job’ as an expert facilitator You may be contracted to design and facilitate an event or process, or be assigned a key role as an internal staff person. Most parts of facilitation Terms of Reference (TOR) are matched to specific deliverables: a concept note, an agenda and session plans, an evaluation strategy, facilitation of a process. Through 40+ years of consultanc

PatriciaKeays
10 min read


Embrace shadow facilitation as part of the job
Photo by Hassaan here on UNSPLASH Introduction A separate post introduces nine client system pressures that can be part of the facilitation landscape, typically in the background although sometimes visible in the foreground as well. Shadow facilitation challenges are often not within your direct control as a facilitator. Client system pressures exist and will show themselves in different ways. Key capacity goals are to anticipate, recognize and prepare as best you can to ma

PatriciaKeays
8 min read


Shadow facilitation - tactical series
Introduction to the tactical series on faciltiating nine client system pressures that can weaken a process.

PatriciaKeays
3 min read


Managing upward: shadow facilitation tactical series 2.1)
Part 2 of the series: Preparing for power and politics in group dynamics 2.1.A MANAGE UPWARDS as part of facilitation Photo by Marlis Trio Akbar (UNSPLASH) Introduction In our last posts in this series, we named nine shadow pressures from client systems that facilitators face. This blog tackles the two that relate directly to power and hierarchy: the pressures to agree with the boss (pressure 1) and exempt senior figures (pressure 3). Topics: How to use a private briefin

PatriciaKeays
8 min read


Managing outward: shadow facilitation tactical series 2.2)
Part 2 of the series: Preparing for power and politics in group dynamics 2.1.B MANAGE OUTWARD - ENSURE EQUITY IN THE ROOM Image by Budha Elemental 3D (UNSPLASH) Introduction Our last posts provided insights and tips on managing upwards to address client system facilitation challenges. This one focuses on managing outward – ensuring equity in the room. Two client system pressures apply, dividing the blog into two parts: Accommodate dominant voices: allow disproportionate a

PatriciaKeays
11 min read


Navigating organizational optics: shadow facilitation tactical series(2.3)
When Image Outweighs Honesty Introduction This post addresses two shadow pressures where organizational survival instincts clash with process integrity, the need to: make the organization look good; protect the image and emphasize a positive narrative over honest and often messy dialogue (pressure 2 of 9) affirm success to external stakeholders; downplay weaknesses to maintain funding or political support (pressure 7). These pressures often lead to spin over substance, ris

PatriciaKeays
12 min read


Manage process integrity: shadow facilitation tactical series (3.1)
Resist Pressure to Prioritize Applause Over Results Introduction The tactical series on shadow facilitation addresses a range of client system pressures that facilitators and event organizers may need to manage and which typically do not appear in a job description or terms of reference for facilitation support. The focus of this post is resisting pressure to prioritize applause over results, praise over substance. Introduction A common shadow pressure tempts us to confuse a

PatriciaKeays
12 min read


Shadow facilitation (3.1) Curate contributions and share responsibility: tactical series
Introduction The tactical series on shadow facilitation covers nine client system pressures that facilitators may experience outside of their formal job descriptions and TORs. Earlier posts covered managing upwards and outwards, navigating organizational options, and helping groups prioritize results over appluase. This post focuses on some of the challenges of curating contributions in support of purpose and sharing responsibility appropriately for event and process succes

PatriciaKeays
11 min read
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